Superior HealthPlan Mental Health Coverage Guide
Superior HealthPlan is Centene's Medicaid managed care plan in Texas, serving approximately 2 million members. They administer STAR, STAR+PLUS, CHIP, and other Texas Medicaid programs across the state.
Low-Cost Mental Health Access
Medicaid covers mental health services at little to no cost to you. Coverage includes individual therapy, group therapy, psychiatric services, and substance use treatment. No prior authorization is typically required for outpatient therapy.
How to Verify Your Mental Health Benefits
Before your first appointment, verify your specific benefits so you know what to expect. Here is a step-by-step process for Superior HealthPlan members:
- Call 1-800-783-5386 and have your member ID card ready.
- Ask to speak with the behavioral health benefits department.
- Ask: "What is my deductible for outpatient mental health services, and how much have I met?"
- Ask: "What is my copay or coinsurance for an in-network therapy session?"
- Ask: "Do I have out-of-network benefits, and what is the reimbursement rate?"
- Ask: "Is prior authorization required for outpatient therapy?"
- Ask: "Is there a session limit per year?"
- Ask: "Are telehealth sessions covered at the same rate as in-person?"
Know Your Rights: Mental Health Parity Act
Federal law requires Superior HealthPlan to cover mental health services at the same level as medical and surgical benefits. If you are denied coverage, ask for the denial in writing and reference the Mental Health Parity and Addiction Equity Act.
Want to keep track of all these details? Use our free benefits verification worksheet to organize your coverage information.
Finding an In-Network Therapist
Search Superior HealthPlan's provider directory directly: Find a therapist in your area
Tips for Using the Superior HealthPlan Directory
- Filter by "Behavioral Health" or "Mental Health" specialty.
- Check that the provider is accepting new patients before calling.
- Confirm the provider is in-network for your specific plan (not just Superior HealthPlan generally).
- Look for providers who specialize in your specific concern (anxiety, depression, trauma, etc.).
Types of Providers Covered
Telehealth Coverage
Superior HealthPlan covers telehealth therapy sessions, so you can meet with a therapist from home via video or phone.
Couples & Family Therapy
Family therapy covered per Texas Medicaid guidelines.
Understanding Your Superior HealthPlan Coverage
Available Plan Types
Prior Authorization
Varies by service under Texas Medicaid guidelines.
Substance Use Treatment
Superior HealthPlan covers substance use disorder treatment, including outpatient counseling, intensive outpatient programs, and inpatient rehabilitation.
Common CPT Codes for Therapy
These are the billing codes your therapist will use when filing claims with Superior HealthPlan:
| CPT Code | Description |
|---|---|
| 90791 | Psychiatric diagnostic evaluation |
| 90834 | Individual therapy (45 minutes) |
| 90837 | Individual therapy (60 minutes) |
| 90847 | Family / couples therapy (with patient present) |
| 90846 | Family therapy (without patient present) |
| 90853 | Group therapy |
How to Get Reimbursed (Out-of-Network)
If you are seeing a therapist who is not in Superior HealthPlan's network, you may still be able to get reimbursed. Here is how:
- Pay your therapist directly at the time of your session.
- Request a superbill from your therapist after each session. This is a detailed receipt with the information Superior HealthPlan needs to process your claim.
- Submit your claim to Superior HealthPlan using one of these methods:
- Online: Submit through the member portal
- Mobile App: Submit via the Superior HealthPlan app
- Fax: 1-866-693-4583
- Mail: Superior HealthPlan, P.O. Box 3000, Farmington, MO 63640
- Wait for processing. Most claims are processed within 30 days. You will receive an Explanation of Benefits (EOB) showing what was covered.
What Your Superbill Should Include
- Therapist's name, credentials, NPI number, and tax ID
- Date of service
- CPT code (e.g., 90834 or 90837)
- ICD-10 diagnosis code
- Amount charged
- Your name and date of birth
Superior HealthPlan tip: Submit through the Superior member portal or by mail. Texas Medicaid plans generally require in-network providers.
Save Money on Therapy with Superior HealthPlan
Use Your HSA or FSA
Therapy is an eligible expense for Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). You can use these pre-tax dollars to pay for copays, coinsurance, and out-of-network therapy costs, effectively saving 20-35% on your therapy expenses.
Ask About Sliding Scale Fees
Many therapists offer reduced rates based on your income. If you have a high deductible Superior HealthPlanplan or high out-of-pocket costs, ask your therapist about sliding scale options. Some therapists will also offer "single-case agreements" with Superior HealthPlan at a negotiated rate.
Low-Cost Access
As a Medicaid member, your therapy sessions should have little to no out-of-pocket cost. If you are charged a copay, it is typically $1-$5 per visit. Contact 1-800-783-5386 if you receive an unexpected bill.